Testimonials

General Industry

“This was a great learning experience that provided a science to many coaching techniques that are not typically learned in a standard class.  Thanks for taking the time and sharing your knowledge and experience. “

“I enjoyed our time together every week. I feel this class has given me perspective and allowed me to become more self-aware of the way I approach my daily relationships.”

“I thought the class was awesome. There were some great tactics that I will use going forward. Thanks!” 

“I have been in the role of leader here for a few years now and thought I knew all that was needed for the role. This class taught me there is more to a leader than I ever knew. The different styles of communication and the diverse people we work with are very important to understand to be a good leader. Listening and paying attention to your fellow coworkers is as important as any task you may need to complete. Thank you for your time.”

“Material presented in a manner that was easily understood and can be implemented right away.   For an online class the interactions were good.  Thank you” 

“This class has helped my confidence in leadership. It has taken some concepts I'm familiar with and expanded on them to give me more skills and reassurance in tough situations. The class on tough conversations was the most beneficial because a lot of people have a hard time having, including myself.” 

“The class helped a lot. I am listening more and not giving advice also I learned that everyone has different things going so different issues do come up. For me I think the class was very beneficial. I personally think for me I need to spend more time learning about coaching.  The class was very informational I think I am not confident enough yet. So I would like to learn more.”

“You guys are really fun to listen to.  There were many times where I thought “These guys really know what they are talking about”. Thank you both for a great class”

“I really enjoyed this class I wish we had more weeks because I feel like I'm just getting started and I have learned so much. Thank you!!”

“Great class guys! I enjoyed the stories you guys told that definitely added to the experience.”

“Thank you both for an amazing course. I really appreciate that you took the time to help me be the best leader I can possibly be.”

PLA Specific

“This class was very well presented and very organized.  I really enjoyed the communication and engagement with fellow  employees from other locations.  Listening to input from everyone was great.  Thank you again for allowing me to participate in the PLA!”

Retail Specific

“It's helped me focus on being a better active listener so that I can support and guide my team to achieve the goals and objectives.  The grocery business is extremely fast paced and lately we have many new people across various roles I'm stepping back and listening to the opportunities where I can help coach and mentor through the challenges that we encounter.” 

“It has taught me how to properly  help my coworkers  and guests in different situations  and to gain more confidence in myself to coach people. o be stern in my leadership style and I think I have learned how to work that into my style.”

“Both Theo and Laurie your lectures and knowledge in the retail world are excellent. Your examples and stories of events and the way you both presented certain topics at time i would have never thought of it that way.  Excellent job!”

Wholesale Specific

“Even though I am not in the retail stores, my customers are retailer and seeing things thru their eyes can help me in my position.  I appreciate the class and found it to be fun at the same time as a good learning experience”